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Water

   The Water Division is charged with providing pure, safe drinking water to the public. The rules, regulations and guidelines followed are established and monitored by the Environmental Protection Agency (EPA), the Missouri Department of Natural Resources (MDNR) and the Missouri Department of Health (MDOH).

   Annual, semi-annual, quarterly, monthly, weekly, daily and hourly water samples are taken and are either sent in to any number of certified laboratories selected by the State, or are analyzed in the laboratory at the Elm Point Water Treatment Plant and Pumping Station.
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Billing Revenue
Click here to view a sample water bill. (This file requires Adobe Acrobat Reader to open.) For billing questions, please call 949-3212.

Click here for the Authorization for Automatic Bill Payment Form (Form is in PDF format/Use Acrobat Reader to open.)
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General Services
  
The Water Division is a full service utility of the City. We have the responsibility from pumping the water out of the ground, sending it to the treatment plant where it is treated to the highest quality water the customers have come to expect and demand. This quality does not come naturally from the ground. The water plant is staffed 24 hours per day, 7 days per week by operators who have passed a series of stringent tests given by the MDNR. The operators are required to maintain their certification by attending numerous technical training classes and seminars throughout the year.
   But our duty to the customer does not stop there. We are also responsible for delivering the water to the homes and businesses located in our beautiful community. We have personnel on staff whose only duty it is to tap water mains for new water services, repair water main breaks, color code fire hydrants with various colors to indicate available flow from any given fire hydrant. Our Water Service Specialist also assist customers with internal inspections of the customers water lines to try and determine whether or not a leak may exist and suggest recommendations as to any number of corrective steps the homeowner can take fix the problem themself, or decide if a licensed plumber should be called.

   The Elm Point Water Treatment Plant and Pumping Station may be toured by appointment only. Tours last approximately 30 minutes. Group sizes are limited to a maximum total of 20 people at one time. Adequate adult supervision is required for groups of children under the age of 14. To arrange a tour, please contact the Water Division’s Administrative Office by calling 636-949-3239, Monday through Friday, between 8:00 AM - 5:00 PM.
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Facilities
   The Elm Point Water Plant is a ground water treatment plant which receives its water from shallow gravel packed wells. Each well is capable of pumping 1½ million gallons of water per day (gpd). The water is delivered to the treatment plant via 11,000 feet of a 24" transmission main.
   Once the untreated water reaches the plant, it passes a number of treatment processes. We first aerate it to remove a number of the chemicals which cause hardness in water. These chemicals are Carbon Dioxide, Hydrogen Sulfide and Iron. We then add lime to the water to facilitate the softening process. This enables the customer to reduce the amount of soap needed to wash laundry, dishes and for hygienic purposes such as baths and showers. We also add sodium hypochlorite to disinfect the water and Sodium Hexametaphosphate which lines the inside of the water mains to help reduce scaling.
   The plant was originally constructed in 1963 with a design of 3 million gallons per day (mpd). With the increasing growth in the mid 60's, the city soon realized that the Elm Point Water Plant, along with the former Main Street Water Plant, would be unable to adequately meet the demands and needs of a growing community. In the late 60's, the city determined it was necessary to double the treatment and pumping capacity of the Elm Point Plant. Construction was completed in 1968 which enabled the plant to pump 6 mgd.
   With the explosive growth in the late early 80's, it was obvious the city would soon be facing a dilemma with the possibility of not being able to supply sufficient quantities of water to the community. As a matter of coincidence, our neighbors to the west, the City of St. Peter’s, was facing the same pains of a rapidly growing community as we were. They too were having problems meeting the demands of their customers. The City of St. Charles and the City of St. Peter’s entered into an agreement to hire an engineering firm to study the current and future supply and demand needs of the two communities.
   A number of options were made, but the most favored was a plan which was coined the, “Joint Venture” project. This plan provided for the construction of a common pipeline which would deliver water from the City of St. Louis, to a pumping station located in the Heritage subdivision. Both St. Charles and St. Peter’s would share in the overall cost of the project, each paying a predetermined amount equal to the average size of the water distribution system and number of customers served. It was estimated that the City of St. Charles would pay approximately ⅔ of the overall project cost and future maintenance, with the City of St. Peter’s paying the remaining ⅓ of the costs.
   In 1985, construction was started on the Heritage Pumping Station. On March 17, 1987, the valves were opened and water started flowing to the customers south of I-70. Between the Elm Point Water Treatment Plant and Pumping Station and the Heritage Pumping Station, we have the capability to pump more than 25 million gpd. Other than an occasional power failure, or planned shutdown, both the Elm Point Plant and Heritage Pumping Station have been in continuous operation since their initial startup. Currently 40% of the City's potable water is produced at the Elm Point Water Plant and 60% is purchased from the City of St. Louis via the Heritage Pumping Station.
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Potable Water Distribution System Design And Analysis

The design of a water distribution network involves the selection of a system of pipes so that the predicted design flows can be carried with head losses that do not exceed those deemed necessary for adequate operation of the system.  Normally, the design flows should be based on estimated future requirements, since a distribution system is expected to provide effective service for many years (often as long as 100 yr).  A sequence of evaluation, design, and layout operations is as follows:
1.   Review available data on the distribution system.  These include maps, construction plans, billing records, planning studies, zoning regulations, population figures, water-use studies, and any other data relevant to the system being analyzed.

2.   Prepare a detailed map of the existing system and/or the proposed system.

3.   Project water-use patterns for domestic, industrial, and commercial uses to be served by the system.  Water-use estimates are based on population projections and anticipated trends in commercial and industrial activity.

4.    Develop a computer model of the proposed system.

5.    Design new or extended water distribution systems on the basis of population and other data discussed previously.  In general, these are the steps followed in distribution system design:

a.   On a development plan of the area to be serviced, draw the tentative location of all water mains that will be needed to supply the area.  The completed drawing should differentiate between proposed feeder mains and smaller service mains.  The various pipelines comprising the system should be interconnected at intervals of 1200 ft. or less.  Looped feeder systems are desirable and should be used wherever possible.  Two small feeder mains running parallel several blocks apart are preferable to a single large main with an equal or slightly larger capacity than the two mains combined.

b.    Mark the position of building service connections, fire hydrants, and valves.  Service connections form the link between the distribution system and the individual consumer.  Normally, the practice is one customer per service pipe.  Fire hydrants are located to provide complete protection to the area covered by the distribution system.  Hydrants should not be farther than about 600 ft. apart. 

c.   Apply projected water demands (including fire flow of 1,500 gpm) to the network and calculate residual pressures.  Fire flow is to be based on Fire Department’s pumper truck capabilities. 

d.   Compare calculated pressures to standards.  Identify areas of projected less-than-adequate service.  A minimum 20 psi is required during fire flows.

e.   Check head losses in individual pipes to find excesses.  These will usually occur in pipes where flow velocities are greater than 5 fps (1.5 m/s).  To keep head losses low, the maximum flow velocity shall be 5 feet per second.

f.    Add pipes or replace high-head-loss pipes with larger pipes.  Run the model again and see if residual pressures under maximum future loads are adequate.  If not, try other additions or changes until the system is adequate for anticipated future loads.  The system must be able to handle maximum daily loads plus fire loads without decreasing residual pressures below minimum standards.  The overall objective is to design a system that will meet projected water demands at the least cost while incorporating appropriate safety measures for looping or duplicate lines so that line breaks or other disturbances will not isolate users from a water supply.  Finally, the network analysis and resulting design will be no better than the assumptions made about water demands, pipe roughnesses, and so on.

*   The above information has been taken in part from, “Water Supply and Pollution Control”, Fourth edition, by Viessman & Hammer – Harper Collins Publishers,  Inc. –   1985
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Water Quality Report
The St. Charles City Water Division has prepared its annual public water quality report entitled, "Consumer Confidence Report" (CCR). This report details water quality test data for all the customers of the St. Charles City Water Division for the calendar year of 2006.
   This reports meets, or exceeds all regulations and provisions as set forth by Federal and State monitoring agencies (Environmental Protection Agency and the Missouri Department of Natural Resources, Public Drinking Water Program, Division of Environmental Quality). Click here to view Water Quality Report for 2007.
   For more information, please call (636) 949-3239.
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Click here for Fire Hydrant Usage Permit
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Click here for Project Reports - (Report requires Adobe Acrobat Reader to open)

   
Water Tower